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Office Fair Trading - Consumer Law Review
Wednesday, 13 April 2016 14:10

Have you say on the Consumer Law Review

Review of the Australian Consumer Law

On 1 January 2011, the Australian Consumer Law (ACL) came into effect as a single, national consumer protection and fair trading law. For businesses, the ACL governs business operations and obligations to consumers. For consumers, the ACL enshrines in law basic marketplace rights, including the right to a refund for faulty goods, the right to not be misled by advertising and the right to be protected from unfair contract terms.

A review of the ACL is now underway. The review will consider whether the law is operating as intended, how well it is being enforced, and whether it can respond to new and emerging consumer issues. The review is also your chance to have a say on consumer law issues.

An Issues Paper was released on 31 March 2016 and consultation is open until 27 May 2016. Feedback is encouraged on any or all of the issues raised in the Issues Paper, as are suggestions about other ways to improve the ACL. 

A series of stakeholder consultation events are scheduled in a number of locations around Queensland.

You are encourage to review the Issues Paper and participate in the stakeholder consultation event closest to you. You can access a copy of the Issues Paper and the schedule of consultation events on the Office of Fair Trading website.

Feedback on the Issues Paper must be received by Friday 27 May 2016.


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